State Farm® Insurance Agent Colleen Henkelman

"Colleen and State Farm have taken care of me and my belongings for a long time and have always done a great job 👍 Donna and Brian are awesome and always there to help when needed!!"

"Everyone was super friendly and helpful! Just made the whole experience nice and easy. Thank you especially to Brian and Donna for everything."

"Thank you so much for getting me set up with Insurance. It was so easy to set up. Thank you, Donna"

"Moving from Illinois to Missouri was a challenging time. What I didn't realize was the difference in insurance costs. I was very discouraged when seeking coverage. Colleen was wonderful to work with. From going to bat for me with State Farm to making sure she was able to talk to me directly (instead of texting) when I had messaged her asking about my policy renewal. She wanted to talk to me directly because it had gone down quite a bit and she wanted to share that news herself. She's been great. She's held my hand, explained & walked me through things that really confuse me. I couldn't ask for better service! I look forward to all interactions with her, and that is so rare with customer service today! Kudos!!!"

"I have delt with Colleen for years. Both herself and her entire office have been wonderful to deal with. I have had one accident, and hail damage to my home and a few other events and State Farm and Colleen's office has been nothing but efficient and kind throughout all of life's up's and down's. I will only have insurance through State Farm and Colleen. Thanks,"

"I have been a customer of State Farm Insurance for over 50 years and currently a loyal client of Colleen Henkelmans office. Colleen’s office staff has always service my needs in our auto and home coverage. Donna , April, Colleen and her entire staff are always very professional willing to answer any questions as well as guide me when evaluating my coverages. They are always very responsive in my time for assistance in a claim that might arise."

"Best people and will be there always and Forever!!!!"

"l have wonderful service with this company. My agent April Ortmann is the best. She's friendly, knowledgeable and very helpful anytime I have questions or help with anything. I absolutely recommend. I give her 10 stars!"

"April over at Colleen's has been fabulous to work with. She has fought for my home claim. I highly recommend calling her and getting a quote."

"April always has a great attitude and is full of knowledge!"

"I had to transfer an existing policy to a new car. April Ortmann worked tirelessly with me for over a week to get information processed through underwriting. She is AMAZING. Always willing to help where she can, and help me resolve issues where she can't!!! I fell into Colleen Henkelman when my agent retired. I'm glad I did. Call them. They'll do whatever they can to assist you!!!"

"I’ve been a client so long I fell like extended family. A+ service"

"Always friendly and helpful"

"Colleen and her staff have always been so good to work with. They are friendly, hardworking and always willing to go above and beyond. They helped me get my homeowners policy situated with my mortgage company. After all the phone calls and emails back and forth, they never made me feel like I was bothering them. You all are the best!"

"Love her and staff..been with her for decades..will never go anywhere else. 05/25 Colleen was able to set up my retirement with an Annuity fund and looked out for my best interest. Again,Colleen was able to take care of my situation and deal with my 401k company. I can't speak highly enough for her excellent service and experience for my interests. She also has helped my daughter and fiance' with their insurance needs and was able to save them money. Colleen,Donna and Brian are the best. THANK-YOU !"

"Colleen was a pleasure to work with. She went far and beyond to help my husband and myself. We switched all our policy over to State Farm. We are very happy and pleased to be with Colleen and her very nice staff. Thank you Colleen"

"Hello. I called Colleen's office a couple of times for a rate quote. Due to my claims history, they were unable to underwrite me (too many claims although I was only at fault on one of those). However, they are partnering with another company that underwrites high risk drivers. They were to reach out to them and contact me. That was several weeks ago. I have heard no response even though I reached back out to them and they assured me they would be in touch. The issue is not that they can't provide coverage. The issue is extremely poor customer service in them not getting back to me with any update Thanks."

"You will save a extra hundred dollard on your premium. They offer the best insurance service in Saint Louis. Thank you Donna and Colleen."

"Just switched over from Travelers and so far everyone there has been super helpful and nice! Also saved a ton of money on my car insurance, so big bonus there. :)"

"April was very helpful. Colleen is my agent."

"AMAZING customer service! My calls and questions are always answered promptly. I would highly recommend speaking with anyone in her office! Everyone is very personable and happy to help!"

"Colleen is so helpful. She listens to all your questions and gets back with you so fast. I appreciate all you have done not only for me but also my parents!"

"I have Been with Colleen since she took over for Lee many years ago. They are always there for me whenever needed !! You want someone that honestly cares go to Colleen and Co. Amazing"

"We have been with Colleen for a decade or so now and we absolutely love them! The office is very personable and always able to answer questions that we may have. We also love working with Brian as well. The whole team is amazing and very responsive to any issues that may arise regarding our policy (i.e. roof damage, accidents, etc.)"

"Colleen is great. I bombard her with questions and she never fails to get me a timely answer. Thanks Colleen!"