State Farm® Insurance Agent Colleen Henkelman
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Washko
June 10, 2026
"Colleen anb her team especially Donna are extremely helpful"
Mark Stepney
June 9, 2026
"I have thoroughly impressed with the services here. It started with acquiring Renter's Insurance and it has expanded to car and life insurance. Anytime I needed to adjust for something the staff has assisted with very quickly.5 out 5. I would recommend."
Corey Woodward
June 8, 2026
"Responsive, communicative, good rates and more."
Lisa Atley
June 8, 2026
"This is one of the best insurance offices I have ever had dealt with. I am a regular caller. Always changing things. They are always courteous and pleasant. They never get aggravated. I have been with them over 25 years and plan to stay as long as they will have me."
Ralph S (Ace)
June 5, 2026
"They've been a huge help in getting me a rate i could afford for my childhood home, which I inherited last year. Have had state farm for almost a decade and can see myself using them for many more to come."
Jason Buckner
June 4, 2026
"Colleen and everyone at her office are the best! They are very attentive to our needs and will answer any questions when asked. I would definitely recommend to anyone looking for auto, home, or life insurance!"
"Thank you for the amazing review, Jason! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We appreciate your business over all these years; it was so nice to see you and Dana today. Thank you for stopping in to see our new Ofallon Location. "
Jason Horton
June 3, 2026
"Colleen and her team are exceptional to work with. I have complete confidence in their ability to manage my insurance coverage needs effectively. They are consistently responsive, professional, and attentive, and I trust that they are providing the most competitive coverage options and value available."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Colleen Henkelman’s Team. "
Scott Hester
June 3, 2026
"I’ve been with Coleen for almost 20 years. Her team always gives me the best service and I have not found anyone that can beat the rates."
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Rob Dixon
May 26, 2026
"Colleen and Donna are very responsive and very helpful. I have been extremely happy with there level of service for 2 decades."
"Rob, thank you for your wonderful 5 star review for State Farm Agent Colleen Henkelman’s Team! We would love to have you stop by the Ofallon location anytime. Thank you for your business over the years."
Philip Schwarz
May 26, 2026
"Just switched out cars with a purchase of a new vehicle. All is good. Colleen and her team have been working with me since the early 1980's. Most importantly, when we had storm damage last year, they helped us navigate through the rigors of the claim process. My wife and I are very grateful for the long standing relationship."
"Thank you for the amazing review, It is truly the goal of our team to exceed expectations when it comes to all your Car, home or life insurance needs. You have been with our office for many many years and we appreciate your business! Should you need anything insurance related please don't hesitate to call or stop by anytime."
Jim Hofmockel
May 19, 2026
"Colleen has been handling our insurance for years, she's the best!"
" Thank you for the 5-star review, Jim! We deeply appreciate your business and support over the years! If you ever need any help or have any questions on anything insurance related, please do not hesitate to call."
Matt Foulon
May 19, 2026
"Great people have had State Farm for all my life and Colleen’s team is one of the best!"
"Matt Thank you for the amazing review. It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Thank you so much for your business."
Tom Bullock
May 19, 2026
"I have had the pleasure of having Colleen and her expert team as my insurance agency for 20 years. Over those years I had multiple home and auto claims that were taken care of easily and painlessly. It's reassuring to know your insurance agent is working for you in those instances. A special shout out goes to Donna! For most of my 20 years working with them, she has always been a constant help. I highly recommend Colleen Henkelman for all your insurance needs."
"Tom, thank you so much for the wonderful 5 star review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Colleen Henkelman’s Team—we are always here to help! We really appreciate your business over all these years. "
Justin Suhovecky
May 7, 2026
"Colleen is always looking out for your best interests. Fast and friendly service, with a personal touch."
"Thank you for the amazing review, Justin! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Thank you for your business."
shelly grossman
May 4, 2026
"I love working with Colleen and her staff. They are very professional and fast to respond to any questions. My family has always used State Farm insurance and would recommend this agency to anyone."
"Shelly, Thank you for the amazing review. It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Thanks for your business over the years!"
Leeandrous James
May 2, 2026
"Ms. Donna welcomed us back with great service and information. Best of all she was able to save us over $150. Thank you Ms. Donna."
"Leeandrous, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Colleen Henkelman’s Team! Welcome back! Thanks for your business."
Samuel Miranda
May 1, 2026
"Excellent experience every time. I’ve had to go through a home claim and multiple auto claims, and the process has always been smooth and stress-free. Communication is outstanding, and they are extremely helpful when working with their team. Easily the best customer service I’ve ever had with an insurance provider. Highly recommend."
"Thank you Sam for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Colleen Henkelman’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! We appreciate your business."
Laura Soots
April 30, 2026
"We have been with State Farm & Colleen Henkelman, as our agent, for more years than we can remember. Colleen & her staff are always SUPER friendly & helpful...they always go the extra mile to take care of us with all our insurance needs. It's like having family in the insurance business. We highly recommend Colleen and her staff for all your insurance needs. Steve & Laura Soots"
"Laura and Steve , thank you so much for the wonderful review! We really appreciate your business over the years. If you ever have any questions or need help with your insurance needs, please do not hesitate to call or stop in. My team and I are always here to help! "
Shawn E
April 22, 2026
"My family & I have been with this State Farm location for many years. We have Auto & Life Insurance with them. Everyone in the office has always been pleasant and helpful. I would recommend everybody to Mrs. Henkelman's office every time."
"Thank you for the amazing review, Shawn! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Thanks for your business. "
Amy Pinson
April 18, 2026
"Colleen and her team are amazing. They are always quick to respond, knowledgeable, and take the time to clearly explain my coverage and answer any questions I may have. It’s comforting to know I have someone looking out for me and my insurance needs. Highly recommend!"
"Amy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Colleen Henkelman’s Team— we are always here to help! Come stop by the new office we would love to see you. "
Valerie Reinsmith
April 16, 2026
"Very helpful and accommodating! Highly recommend!"
"Valerie, Thanks for the great 5 star review. We appreciate your business! Call us anytime happy to help."
Janelle Frazier
April 15, 2026
"I have been with Colleen’s office for 10+ years and have always had great, prompt, and helpful service. Everyone in the office has been friendly and helpful and they do their best to work for the customer. Highly recommend."
"Janelle Thank you for your kind review of State Farm Agent Colleen Henkelman’s Team. We appreciate your business. Please call or stop by the office anytime. "
Bret Crawford
April 9, 2026
"Colleen and her team have been there every step of the way as I’ve gone through life’s various stages. From auto insurance, to homeowners, to life insurance and more, you can count on them to lead you in the right direction. No extra fluff, just what you need, and they truly get to know you. Highly recommended."
"Bret, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Colleen Henkelman’s Team! We appreciate your support over the years you have been with us a long time. We were happy you stopped by to see our new office here in Ofallon to say HI! Thank you."
Neight Dee
April 7, 2026
"Colleen has been my insurance agent for over a decade and has been wonderful to work with. She is very knowledgeable about the variety of plans and services the State Farm has to offer. I would highly recommend her to anyone looking to purchase home, auto, and personal property insurance."
"Neight, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Colleen Henkelman’s Team—we are always here to help! We appreciate your business over the years! "
Heather Lanfer
April 3, 2026
"Last week I called to add our 16 year old daughter on our auto policy since she got her drivers license. Brian answered when I called, and he was able to assist me in adding her to the policy in just a couple minutes, and even advised the exact amount our premium charged per month. This week I purchased a new car and had to add it to our policy. I tried to use the app to do it myself, but the app was having issues that day. I called and spoke to April who took down all the info for the new car and said she would watch for the changes and add the vehicle if they didn’t show up by the next day. Everything worked, but it’s great to have the peace of mind that Colleen and her office staff will take care of us when technology isn’t reliable 100% of the time!"
"Heather Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Colleen Henkelman’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in O'Fallon . We appreciate your business and support over the years. "