State Farm® Insurance Agent Colleen Henkelman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
shelly grossman
May 4, 2026
5
out of
5
rating by shelly grossman
"I love working with Colleen and her staff. They are very professional and fast to respond to any questions. My family has always used State Farm insurance and would recommend this agency to anyone."
We responded:
"Shelly, Thank you for the amazing review. It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Thanks for your business over the years!"
Leeandrous James
May 2, 2026
5
out of
5
rating by Leeandrous James
"Ms. Donna welcomed us back with great service and information. Best of all she was able to save us over $150. Thank you Ms. Donna."
We responded:
"Leeandrous, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Colleen Henkelman’s Team! Welcome back! Thanks for your business."
Samuel Miranda
May 1, 2026
5
out of
5
rating by Samuel Miranda
"Excellent experience every time. I’ve had to go through a home claim and multiple auto claims, and the process has always been smooth and stress-free. Communication is outstanding, and they are extremely helpful when working with their team. Easily the best customer service I’ve ever had with an insurance provider. Highly recommend."
We responded:
"Thank you Sam for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Colleen Henkelman’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! We appreciate your business."
Laura Soots
April 30, 2026
5
out of
5
rating by Laura Soots
"We have been with State Farm & Colleen Henkelman, as our agent, for more years than we can remember. Colleen & her staff are always SUPER friendly & helpful...they always go the extra mile to take care of us with all our insurance needs. It's like having family in the insurance business. We highly recommend Colleen and her staff for all your insurance needs. Steve & Laura Soots"
We responded:
"Laura and Steve , thank you so much for the wonderful review! We really appreciate your business over the years. If you ever have any questions or need help with your insurance needs, please do not hesitate to call or stop in. My team and I are always here to help! "
Shawn E
April 22, 2026
5
out of
5
rating by Shawn E
"My family & I have been with this State Farm location for many years. We have Auto & Life Insurance with them. Everyone in the office has always been pleasant and helpful. I would recommend everybody to Mrs. Henkelman's office every time."
We responded:
"Thank you for the amazing review, Shawn! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Thanks for your business. "
Amy Pinson
April 18, 2026
5
out of
5
rating by Amy Pinson
"Colleen and her team are amazing. They are always quick to respond, knowledgeable, and take the time to clearly explain my coverage and answer any questions I may have. It’s comforting to know I have someone looking out for me and my insurance needs. Highly recommend!"
We responded:
"Amy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Colleen Henkelman’s Team— we are always here to help! Come stop by the new office we would love to see you. "
Valerie Reinsmith
April 16, 2026
5
out of
5
rating by Valerie Reinsmith
"Very helpful and accommodating! Highly recommend!"
We responded:
"Valerie, Thanks for the great 5 star review. We appreciate your business! Call us anytime happy to help."
Janelle Frazier
April 15, 2026
5
out of
5
rating by Janelle Frazier
"I have been with Colleen’s office for 10+ years and have always had great, prompt, and helpful service. Everyone in the office has been friendly and helpful and they do their best to work for the customer. Highly recommend."
We responded:
"Janelle Thank you for your kind review of State Farm Agent Colleen Henkelman’s Team. We appreciate your business. Please call or stop by the office anytime. "
Bret Crawford
April 9, 2026
5
out of
5
rating by Bret Crawford
"Colleen and her team have been there every step of the way as I’ve gone through life’s various stages. From auto insurance, to homeowners, to life insurance and more, you can count on them to lead you in the right direction. No extra fluff, just what you need, and they truly get to know you. Highly recommended."
We responded:
"Bret, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Colleen Henkelman’s Team! We appreciate your support over the years you have been with us a long time. We were happy you stopped by to see our new office here in Ofallon to say HI! Thank you."
Neight Dee
April 7, 2026
5
out of
5
rating by Neight Dee
"Colleen has been my insurance agent for over a decade and has been wonderful to work with. She is very knowledgeable about the variety of plans and services the State Farm has to offer. I would highly recommend her to anyone looking to purchase home, auto, and personal property insurance."
We responded:
"Neight, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Colleen Henkelman’s Team—we are always here to help! We appreciate your business over the years! "
Heather Lanfer
April 3, 2026
5
out of
5
rating by Heather Lanfer
"Last week I called to add our 16 year old daughter on our auto policy since she got her drivers license. Brian answered when I called, and he was able to assist me in adding her to the policy in just a couple minutes, and even advised the exact amount our premium charged per month. This week I purchased a new car and had to add it to our policy. I tried to use the app to do it myself, but the app was having issues that day. I called and spoke to April who took down all the info for the new car and said she would watch for the changes and add the vehicle if they didn’t show up by the next day. Everything worked, but it’s great to have the peace of mind that Colleen and her office staff will take care of us when technology isn’t reliable 100% of the time!"
We responded:
"Heather Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Colleen Henkelman’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in O'Fallon . We appreciate your business and support over the years. "
Mike Linder
April 1, 2026
5
out of
5
rating by Mike Linder
"We have needed Colleen's office's help a few times in the last 6 months. Everyone knew what we needed and gave individual attention to solve our problems."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Colleen Henkelman’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Lindsay Branch (El Brand)
March 31, 2026
5
out of
5
rating by Lindsay Branch (El Brand)
"Met and spoke with Colleen about auto insurance for myself and my son. Also ended up getting life insurance for my son because she was so helpful in explaining the benefits! I really, really, really appreciated her. She was awesome; her team, the staff so far have been great!"
We responded:
"Thank you for the amazing review, Lindsay! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Sara Naughton
March 31, 2026
5
out of
5
rating by Sara Naughton
"We have been with Colleen and her team for almost 30 years. Trust me we have been through a lot and they have always been there to help. Anytime we have questions or requested policy information, they have provided it timely and always with a follow up call to ensure receipt and if we have questions. The personal attention given is immeasurable. Their home owner rates are informative and auto rates beyond compare. Highly recommend Colleen and her team!!!"
We responded:
"Wow, Sara thank you for the 5-star review, We deeply appreciate your business and support over the years. If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. My team and I are just a phone call away or stop in We would love to see you at our Ofallon location."
Rebekah Mundy
March 27, 2026
5
out of
5
rating by Rebekah Mundy
"Donna, at Colleen’s office was super helpful. She gave great insight on how to save money with auto insurance, sighting personal examples. Very happy to be back with Colleen Hinkleman with State Farm."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Colleen Henkelman’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in O'Fallon . We appreciate your business. "
Jennifer Bennett
March 26, 2026
5
out of
5
rating by Jennifer Bennett
"I had such a great experience! She made everything so easy to understand and helped me find the best coverage without any stress. Highly recommend!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Colleen Henkelman’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! We appreciate your business. "
Kyle Bennett
March 26, 2026
5
out of
5
rating by Kyle Bennett
"I have been with Colleen for over 10 years and she has always been fair and very responsive!"
We responded:
"Kyle, thank you so much for the 5-star review! You and your family have been insured with us for many years. If you have any insurance questions or need assistance, State Farm Agent Colleen Henkelman’s Team is just a call or email away! We really appreciate your business and are always happy to help. "
Thomas Whitener
March 26, 2026
5
out of
5
rating by Thomas Whitener
"Just wanted to give a shout out to Donna in Colleen''s office. She has always been extremely helpful and friendly. Whether it was providing duplicate insurance cards, helping with claims or providing roofing contractor recommendations I have always been able to count on her. Thanks Donna!"
We responded:
"Thomas, Thank you for taking the time to share your experience working with Donna. I am glad she was able to help you. We work hard to provide customers with a great experience and look forward to continuing to work with you. Thanks for your business over the years!"
Reza Ghodrati
March 26, 2026
5
out of
5
rating by Reza Ghodrati
"We have enjoyed partnering with Colleen Henkelman insurance services for over three decades now and have received great support."
We responded:
"Hello Reza, we are grateful and appreciate the time you took to leave your review. You have been insured with my office for many years. we appreciate your business. We hope to continue exceeding your expectations with great service. It is always our pleasure to serve you."
kelli mcclure
March 25, 2026
5
out of
5
rating by kelli mcclure
"I've been working with this office for years. Everyone there is knowledgeable, friendly, and always promptly return my calls to answer any questions. Would recommend 100%."
We responded:
"Hello Kelli, Thank you for the awesome 5 star review. We appreciate your business over the years. It is always a pleasure to speak with you. Please reach out anytime my team and I are happy to help, "
Kelsey Bruemmer
March 18, 2026
5
out of
5
rating by Kelsey Bruemmer
"Always extremely helpful and friendly!"
We responded:
"Thank you Kelsey for your kind 5 star review. We appreciate it! Thank you for your business. Please call or stop in anytime!"
Ron Porter
March 16, 2026
5
out of
5
rating by Ron Porter
"Colleen and State Farm have taken care of me and my belongings for a long time and have always done a great job 👍 Donna and Brian are awesome and always there to help when needed!!"
We responded:
"Ron, thank you so much for the wonderful review! MY team and I really appreciate your business over the years .If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out."
Emily DeRosier
March 14, 2026
5
out of
5
rating by Emily DeRosier
"Everyone was super friendly and helpful! Just made the whole experience nice and easy. Thank you especially to Brian and Donna for everything."
We responded:
"Emily, Thanks for choosing us and leaving such a great review! We are glad that you stopped in and we were able to help transfer your auto insurance here to Ofallon. Please call or stop in anytime. Thanks"
Andy Wolf
March 13, 2026
5
out of
5
rating by Andy Wolf
"Thank you so much for getting me set up with Insurance. It was so easy to set up. Thank you, Donna"
We responded:
"Hello Andy, thank you for taking the time to share your experience setting up your Insurance with Donna. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you in the future! Thanks for choosing us. We appreciate your business."
Tara Pope
March 12, 2026
5
out of
5
rating by Tara Pope
"Moving from Illinois to Missouri was a challenging time. What I didn't realize was the difference in insurance costs. I was very discouraged when seeking coverage. Colleen was wonderful to work with. From going to bat for me with State Farm to making sure she was able to talk to me directly (instead of texting) when I had messaged her asking about my policy renewal. She wanted to talk to me directly because it had gone down quite a bit and she wanted to share that news herself. She's been great. She's held my hand, explained & walked me through things that really confuse me. I couldn't ask for better service! I look forward to all interactions with her, and that is so rare with customer service today! Kudos!!!"
We responded:
"Hello Tara, thank you so much for taking the time to write this wonderful 5 star review and to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! Thanks for your business. It is always a pleasure to speak with you. Hope you visit us again soon! "